Privacy Policy

Data Controller 

The Data Controller for this website is Malcolm Harris, trading as A Timeless Voice, who is responsible for ensuring that your personal data is collected, stored, and used in compliance with the UK GDPR and Data Protection Act 2018. If you have any questions about this Privacy Policy, you can contact Malcolm at:

• Email: mph@atimelessvoice.com
• Phone: 07785 226 703
• Business location: Lincoln

Collected Personal Data

A Timeless Voice collects the following types of personal data:

1. Contact Information: Name, email address, phone number, and postal address (where provided).
2. Service Details: Information relevant to ceremonies, events, or projects you wish to discuss or book.
3. Website Usage Data: Information such as IP addresses, browser type, and pages visited, collected via cookies or analytics tools.

Purpose of collecting data

A Timeless Voice collects your personal data for the following purposes:

1. To Provide Services: To communicate with you about bookings, events, or writing projects.
2. To Improve the Website: To analyze website traffic and enhance the user experience.
3. To Comply with Legal Obligations: To meet record-keeping requirements or respond to legal inquiries. 

Legal Basis for Processing Data

Your personal data is processed on the following legal bases:

• Consent: When you submit an inquiry via the contact form or opt in to receive updates.
• Contractual Necessity: When data is required to fulfill a service agreement, such as arranging a ceremony or event.
• Legitimate Interests: For purposes such as responding to inquiries, maintaining security, and improving services. 

Sharing of Personal Data

A Timeless Voice does not sell, rent, or share personal data with third parties, except where necessary to fulfil your request (e.g., sharing information with a venue or collaborator) or as required by law.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined above or as required by legal obligations. For example:

• Contact details for inquiries are retained for up to 12 months.
• Data related to completed bookings or projects may be retained for longer to comply with tax or record-keeping requirements. 

Your Rights

You have the following rights regarding your personal data:

1. Access: Request a copy of the data we hold about you.
2. Correction: Request correction of inaccurate or incomplete data.
3. Deletion: Request the deletion of your data where it is no longer necessary for the purposes collected.
4. Objection: Object to data processing in certain circumstances.
5. Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact Malcolm Harris at mph@atimelessvoice.com

Cookies

This website may use cookies to improve functionality and user experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect the website’s performance.

Updates to This Policy

This Privacy Policy may be updated from time to time. Please check this page periodically for any changes.